Free Shipping and Returns on US & Canada Orders

Shipping & Returns

Shipping policy

All orders areshipped for free with standard 2-5 day shipping (including handling time) on any order amount to the continental USA and all 10 Canadian provinces. Free shipping is automatically applied to your order, just add items to your cart and proceed to checkout to see it shown. 

You will receive another notification when your order has shipped with the tracking information.

In a hurry? Simply place your order and contact us to expedite your order with 2-3 days shipping (including handling time) for a flat $8 fee (no matter the order size).

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer free standard shipping on any order amount to the continental USA and all 10 Canadian provinces.

Shipping option Estimated delivery time Price
Option 1 3 to 5 days Free
Option 2 1 to 3 days $8

International Shipping

Currently we only ship to the continental USA and the 10 Canadian provinces. International shipping is currently not offered.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48-72 hours for the tracking information to become available.

If you haven't received your order within 2 days of receiving your shipping confirmation email, please contact us at hello@saratogahomeonline.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

As a family business we appreciate you shopping with us and are happy to offer stress-free returns for up to 60 days from date of purchase. To start processing a return simply email our friendly team at hello@saratogahomeonline.com. 

Please note all payments are processed in US dollars. Canadian customers will be charged in US dollars and your payment processor will handle currency conversion. When making an order cancellation the amount refunded may vary based on that day's exchange rate.