Free Shipping and Returns on US & Canada Orders
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer free standard shipping on any order amount to the continental USA and all 10 Canadian provinces.
|Shipping option||Estimated delivery time||Price|
|Option 1||3 to 8 business days||Free|
|Option 2||1 to 4 business days||$8|
International shipping is currently not offered outside of the continental USA and the 10 Canadian provinces.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48-72 hours for the tracking information to become available.
If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 60 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. If due to a manufacturer defect we will gladly fully reimburse, including cover return shipping costs, or find another satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com.