Our Promise

We're glad you're here at Saratoga Home, where we'll treat you like family (but hopefully without the awkward family reunions). We want to take the time to explain how we differ from the competition because we know you have a lot of choices when it comes to home storage.

We are all, first and foremost, about quality. Our goods are created in-house by our talented team of designers and made to withstand daily use in busy homes. We want you to be able to use our products without being concerned about them breaking down or losing their charm over the years.

Quality, however, isn't everything, as we all know. That’s why we also guarantee top-notch customer support. Our helpful and cheerful team is available to respond to your questions, assist you with your order, or simply chat about the weather (it's been wild recently, right?).

We want to make the experience as stress-free as we can because we recognize that shopping for home design may be intimidating. We want you to be comfortable with your purchase from beginning to end, starting with our simple-to-navigate website and ending with our no-hassle returns policy.

And speaking of purchasing, we guarantee that our prices will always be reasonable and competitive. We want you to feel as though your money is well spent when you purchase with us since we know how hard you work for it. Who doesn't enjoy a nice deal, too? For even greater discounts, keep an eye out for our sales and promotions or join our newsletter to be in the know! 

Our commitment to you, however, extends beyond just offering high-quality goods and first-rate customer support. We pledge to always be truthful and open with you. We will make every effort to resolve any problems with your order. 

So why should Saratoga House be your choice? Because we promise to treat you like family (the good kind, not the kind that always brings up that embarrassing story from your childhood). We commit to providing you with high-quality goods, outstanding customer service, reasonable prices, and honesty and openness in all our interactions. We are eager to have you as a part of the Saratoga Home family!